Terms of Service

Please read the following Terms of Use carefully. Relevance Research, including its subsidiaries and affiliates ("Relevance Research"), requires that all visitors to the website available at https://relevanceresearch.com/ (the "Platform") adhere to the following Terms of Use. By accessing and using the Platform, you indicate your acknowledgement and acceptance of these Terms of Use. If you do not agree with these Terms of Use, you should not use the Platform. The term "you", "your" or “user” refers to the user or viewer of the Platform.


Relevance Research may change, suspend, or discontinue any aspect of the Platform at any time, including the availability of any feature, database, or content. Relevance Research may also impose limits on certain features and services and/or restrict your access to parts or all of the Platform without notice or liability of any kind. The terms and conditions of a Relevance Research client's service agreement for any portion of the Platform will control in the event of any provisions that may conflict with these Terms of Use.


The term "Relevance Research" or "us" or "we" or "our" refers to Relevance Research and its affiliates, the owner of the Platform. Headings are for reference purposes only and in no way define, limit, construe, or describe the scope or extent of such sections. Our failure to act with respect to a breach by you or others does not waive our rights to act with respect to subsequent or similar breaches. This document sets forth the entire understanding and agreement between Relevance Research and you with respect to the subject matter contained herein.


ELIGIBILITY:


To access and use the Platform, you must meet certain eligibility criteria. These criteria are as follows:


Legal Capacity: The Platform and its services are intended for individuals or entities who can form legally binding contracts under the Singapore law. By using the Platform, you represent that you possess the legal capacity to enter into such contracts.


Age Requirement:The Platform is only available to individuals who are 18 years of age or older. If you are under 18 years of age, you may use the Platform only with the involvement and consent of a parent or legal guardian.


Authorized Entities:Duly incorporated or authorized entities, along with their authorized individuals or representatives, may access and use the Platform. If you are accessing the Platform on behalf of an entity, you represent and warrant that you have the necessary authority to act on behalf of that entity and to bind it to these Terms of Use.


Compliance with Laws: By accessing and using the Platform, you agree to comply with all applicable laws, regulations, and legal obligations. You represent and warrant that your use of the Platform is in strict compliance with all applicable laws and regulations.


It is your responsibility to ensure that you meet the above eligibility criteria before accessing and using the Platform. If you do not meet these criteria, you should refrain from using the Platform. Relevance Research reserves the right to terminate or suspend your access to the Platform if it is discovered that you do not meet the eligibility requirements.


By accessing and using the Platform, you acknowledge and confirm that you meet the eligibility criteria stated above and that you have read, understood, and agreed to comply with these Terms of Use.


USE OF THE PLATFORM


Subject to the provisions outlined in these terms, we grant you a limited, terminable, non-transferable, personal, and non-exclusive license to access and use the Platform and its services as provided herein. You may download materials displayed on the Platform for personal, non-commercial use only, provided that you do not remove any copyright or proprietary notices from the materials. However, you are strictly prohibited from distributing, modifying, broadcasting, publicly performing, transmitting, reusing, reposting, or using the content of the Platform, including text, images, audio, and video, for public or commercial purposes without prior written permission from the Company.


RELATIONSHIP BETWEEN USER AND Relevance Research


The user acknowledges and agrees that they are an independent third-party entity and that their use of the Platform does not establish any association or affiliation with Relevance Research. The user expressly acknowledges that they are a user of the Platform and its offerings.


The user understands that their relationship with Relevance Research is solely that of a user and does not create any form of partnership, joint venture, employment, agency, or other similar relationship. The user acknowledges that they have no authority to act on behalf of Relevance Research or bind Relevance Research in any manner.


The user's access and use of the Platform signify their acceptance of these terms and the understanding that they are an independent user of the Platform's offerings.


USER REPRESENTATIONS AND WARRANTIES


Possess the legal authority to enter into and be bound by these Terms;


Are at least eighteen (18) years of age or older, or of the legally required age in your jurisdiction, to form a binding contract with us;


Will utilize the Platform in compliance with these Terms and any applicable laws or regulations, not for any unlawful purposes.


INTELLECTUAL PROPERTY RIGHTS:


By accessing and using the Platform, you agree and understand that Relevance Research retains sole ownership of all rights, titles, and interests in the Platform, including but not limited to any underlying technology, software, algorithms, and proprietary methodologies (collectively referred to as 'Intellectual Property'), whether they are protected or unprotected under current laws, and irrespective of their geographical recognition. Your use of the Platform does not grant you any ownership in the Intellectual Property, but rather a limited license to use the Platform in accordance with these terms.


Additionally, you acknowledge that certain information available on the Platform may be classified as confidential by Relevance Research. You commit not to disclose such information without securing a written consent from Relevance Research beforehand.


CONFIDENTIALITY


As a user of the Platform, you agree to maintain the utmost confidentiality and not disclose, use, or derive any benefit from any confidential or non-public information obtained from Relevance Research or its affiliates. This information includes, but is not limited to, details regarding Relevance Research's products, services, customers, employees, financial performance, strategic plans, and intellectual property. You acknowledge that this obligation of confidentiality extends beyond your period of using Relevance Research's services and remains in effect even after you cease to be a user of the Platform.


The information obtained from Relevance Research and its affiliates is deemed confidential if it is not publicly known or has not been disclosed by authorized parties. It is imperative that you uphold the confidentiality of such information and refrain from any unauthorized disclosure or use that may compromise the privacy and interests of Relevance Research.


By agreeing to these terms, you acknowledge the importance of maintaining confidentiality and agree to be bound by this obligation. Any violation of this confidentiality clause may result in legal consequences and the termination of your access to the Platform.


PRIVACY


We are committed to protecting the confidentiality and security of your personal information. By using the Platform, you acknowledge and agree to the following provisions regarding our Privacy Policy:


Confidentiality and Compliance: We treat all personal information and data provided by you during your use of the Platform as strictly confidential. We handle your information in accordance with our Privacy Policy and applicable laws and regulations. If you object to the transfer or use of your information as outlined in the Privacy Policy, please refrain from using the Platform.


Collection, Use, and Storage: As a user of the Platform, you understand that accessing and utilizing the website/offering may result in the collection, use, and storage of the information you share with us. This information will be subject to our Privacy Policy. By accessing the Platform, you give consent to the collection, use, and storage of such information. For a comprehensive understanding of our information collection, use, and storage practices, please refer to our Privacy Policy.


Protection of Personal Information: We consider the protection of your privacy and personal information as a vital principle. We understand the importance of safeguarding your Personal Information as one of our most valuable assets. We employ reasonable technological security measures and procedures, as well as physical safeguards, in accordance with applicable laws, to store and process your information. Please review our current Privacy Policy, to gain a better understanding of our practices. If you object to the transfer or use of your information as outlined in the Privacy Policy, please refrain from using the Platform.


By using the Platform, you acknowledge and accept the terms of our Privacy Policy. We encourage you to review the Privacy Policy to gain a comprehensive understanding of how we handle and protect your personal information.


LIMITATION OF LIABILITY


We provide our services to you with the understanding that we shall not be held liable for any damages, losses, or injuries arising from the use of the Platform. By using the Platform, you agree to the following provisions regarding the restriction of liability:


Exclusion of Damages: We shall not be liable for any direct, indirect, special, incidental, consequential, or punitive damages that may result from the use of the Platform, including but not limited to any failure of performance, errors, omissions, interruptions, defects, delays in operation or transmission, computer viruses, or line failures. This limitation of liability extends to any damages or injuries suffered by you or any third party, even if there is negligence or if we have been advised of the possibility of such damages.


Indemnity: You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses incurred as a result of your use of the Platform or any violation of these Terms of Use. This includes any liability or costs arising from your reliance on the content, services, or information provided by third parties through the Platform.


Loss of Goodwill: We shall not be held liable for any loss of goodwill experienced by visitors or users of the Platform or any losses incurred in connection with the performance or non-performance of the Platform under these terms. This limitation applies regardless of whether or not the possibility of such damages was disclosed or reasonably foreseeable by us.


By using the Platform, you acknowledge and accept the restrictions and limitations of liability outlined above. If you do not agree with these provisions, please refrain from using the Platform.


We strive to provide a reliable and secure platform, but we cannot guarantee the absence of errors, interruptions, or other issues that may impact your experience. Your use of the Platform is at your own risk, and we advise you to exercise caution and take appropriate measures to protect your devices and information.


THIRD-PARTY LINKED WEBSITES


The Platform may contain links to third-party websites that are not maintained by the Platform. We want to emphasize that we are not responsible for the content of these external sites and make no representations or warranties regarding their content, accuracy, or opinions expressed. The inclusion of any link to such third-party websites does not imply endorsement or affiliation by the Platform.


The terms of use and privacy policies applicable to these third-party websites may differ from those of the Platform. We encourage you to exercise caution and review the terms and conditions, as well as the privacy statements, of each website you visit when leaving our Platform.


It is important to note that your decision to access any third-party website linked to the Platform is entirely at your own risk. The Platform shall not be liable for any loss or damage that may arise from your use of such third-party websites.


We want to emphasize that despite the presence of any links on the Platform, we do not endorse or have any affiliation with the third parties or their content, products, or services. Any and all liability, responsibility, or accountability for the content, products, or services provided by linked third-party websites is disclaimed to the maximum extent permitted under applicable law.


TERMINATION


Either party, you or the Platform, may terminate this agreement at any time. If you wish to terminate this agreement, you may do so by ceasing to use the Platform and destroying any materials, copies, or installations obtained from the Platform.


The Platform reserves the right to suspend, limit, or terminate your access to the Platform, in whole or in part, with or without notice and with or without cause, in addition to any other rights or remedies available under these terms or applicable law. Upon termination, you are required to destroy all materials obtained from the Platform, including related documentation.


In the event of a breach of these terms or any applicable policies or regulations, the Platform may, at its discretion, suspend or block your access to the Platform and refuse any further access to it. Additionally, if illegal activities are detected, including your involvement, we may disclose relevant information, including your identity, to the appropriate authorities.


Upon termination of this agreement, your access to the Platform is no longer permitted unless you have obtained written approval from the Platform. However, it is important to note that the Platform retains all rights, including copyright rights and the right to use any submissions provided by you. The limitations on the use and treatment of the Platform's contents shall remain in full force.


We aim to maintain a respectful and lawful environment on the Platform, and termination of this agreement may occur if the terms and conditions set forth herein are violated.


GOVERNING LAW AND JURISDICTION


The use of the Platform and these Terms of Use shall be governed by and construed in accordance with the laws of the jurisdiction in which the Platform is operated. You agree that any dispute, claim, or matter arising from or related to these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts in the same jurisdiction.


You and the Platform agree to resolve any disputes or claims through good-faith negotiation and, if necessary, through alternative dispute resolution methods that are available and acceptable to both parties.


By using the Platform, you acknowledge and agree to submit to the exclusive jurisdiction of the courts in the operating jurisdiction and to the application of the governing law as stated herein.


We strive to provide a transparent and fair user experience on the Platform, and we encourage open communication and resolution of any issues or disputes that may arise.


DISCLAIMER


THE PLATFORM STRIVES TO PROVIDE ACCURATE AND RELIABLE INFORMATION, BUT THERE MAY BE INSTANCES WHERE THE CONTENTS ON THE PLATFORM CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. ADDITIONALLY, THE PLATFORM RESERVES THE RIGHT TO MAKE CHANGES OR IMPROVEMENTS TO THE PLATFORM AT ANY TIME.


THE CONTENTS ON THE PLATFORM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. THE PLATFORM DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. THE PLATFORM DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE CONTENTS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE PLATFORM OR THE SERVERS MAKING IT AVAILABLE ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. FURTHERMORE, THE PLATFORM DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF THE CONTENTS IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. THE PLATFORM DOES NOT COMMIT TO UPDATING THE MATERIALS ON THE PLATFORM.


YOU, AS THE USER, ASSUME THE ENTIRE COST OF ANY NECESSARY SERVICING, REPAIR, OR CORRECTION THAT MAY ARISE. THE EXCLUSION OF WARRANTIES STATED HEREIN MAY NOT APPLY TO YOU TO THE EXTENT THAT APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES.


IT IS IMPORTANT TO NOTE THAT ANY INFORMATION CONTAINED ON THE PLATFORM IS FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE SOLELY RELIED UPON FOR ANY PURPOSE. THE PLATFORM SHALL NOT BE LIABLE FOR ANY RESULTS OBTAINED OR NOT OBTAINED AS A CONSEQUENCE OF THE USE OF THE INFORMATION CONTAINED ON THE PLATFORM.


PLEASE BE AWARE THAT ANY REFERENCE TO THE PLATFORM OR THE INFORMATION CONTAINED THEREIN FOR COMMERCIAL PURPOSES, INCLUDING CITATION IN ADVERTISING, SALES COLLATERAL, OR OTHER MARKETING MATERIALS, IS STRICTLY PROHIBITED.


WE ENCOURAGE YOU TO EXERCISE DILIGENCE, CRITICAL JUDGMENT, AND VERIFY THE INFORMATION OBTAINED FROM THE PLATFORM THROUGH ADDITIONAL SOURCES OR PROFESSIONAL ADVICE AS NECESSARY. THE PLATFORM SHALL NOT BE RESPONSIBLE FOR ANY RELIANCE PLACED SOLELY ON THE INFORMATION PROVIDED ON THE PLATFORM.


THANK YOU FOR YOUR UNDERSTANDING AND COOPERATION IN RECOGNIZING THE LIMITATIONS AND DISCLAIMERS STATED IN THIS DISCLAIMER CLAUSE.


CHANGES TO THE TERMS


Relevance Research reserves the right to make changes to these Terms of Use from time to time. Any modifications or updates to the terms will be communicated to you through the Platform, via email, or through other appropriate means. It is your responsibility to review and indicate your approval of the amended terms within the specified timeframe, typically within 15 days of the communication.


Upon making any changes to the terms, Relevance Research will ensure that the updated version is readily accessible in a designated location on the Platform.


By continuing to use the Platform after the effective date of the revised terms or after the deadline for response has passed, you acknowledge and agree that your use of the Platform constitutes acceptance of the modified terms.


We encourage you to regularly review the Terms of Use to stay informed about any updates or changes. Your continued use of the Platform signifies your agreement to abide by the most current version of the terms.


CONTACT US


If you have any questions or inquiries regarding any information on our Platform, we encourage you to reach out to us. You can contact us via email at support@relevanceresearch.com. Our dedicated team is here to assist you and provide the necessary support.


Please feel free to reach out to us with any concerns, feedback, or inquiries you may have. We strive to provide prompt and helpful responses to ensure your experience on the Platform is seamless and satisfactory.


Thank you for your interest and for choosing Relevance Research. We look forward to assisting you.